Guests For Life

7 Sep

“ANY RESTAURANT CAN FIGURE OUT HOW TO SELL FOOD BUT THERE’S GENIUS IN CREATING A GUEST FOR LIFE”

My mentor, Dan Kennedy (if you haven’t read any of his 11 No B.S. books, it’s time) yeah that’s an unscrupulous plug for Dan and his books.

Anyway, Dan always points out that most businesses “Try To Get a Customer To Make A Sale” when it should be the other way around, we should “Make The Sale To Gain A Customer”.

The value of a long term customer is worth more than one sale.

With that said, there can be a terrific income to be had from making a sale. But true wealth is most certain and easier by developing “customers for life”.

Plus gaining new guests every month to make-up for lost guests can be very costly and time consuming. The ideal situation is to have systems in place that do both. You need several systems in place to reward good guests such as a frequent dinner program, birthday, anniversary and kids clubs are excellent ways to reward and bring back existing customers.

New guest acquisition can be done by referral system, birthday program and new home owners.

The key to success with systems are the strategies of implementation and consistence. With my Done-For-You birthday promotion and new home owners programs you can accomplish both of those strategies. Go to facebook/birthdaymarketing to learn more.

Have a Great Marketing Day!

Dean Killingbeck is a Master Marketer, understanding a restaurant’s needs and knowing that “Cash Flow is King”. For his FREE REPORT, “How To Get New Guests In These Tough Times Automatically”, go to www.NewCustomersNowMarketing.com

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